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The first visit with our office is a
special
time that we set
aside for the
new
patient and family to get to know
Dr. McMillian
and to get acquainted with our
office. During this visit,
she will discuss your
medical and dental history, conduct a clinical
exam, answer any
questions and give you a
preliminary diagnosis and treatment plan. If
treatment is
indicated, we will provide you with an estimated
treatment time
and treatment cost. If
you have insurance that covers orthodontic treatment, we will gladly
assist you in determining your benefits. We love seeing new
patients and we’re excited to talk about your family’s
orthodontic care.
At the second visit to the orthodontist, diagnostic records are
made to determine the best course of treatment. Complete diagnostic
records typically include a medical/dental history, clinical examination,
plaster study models of the teeth, photos of the patient's face
and teeth and X-rays. This information is used to develop a custom
treatment plan for each patient. These records are also helpful
in tracking the progress of treatment as the teeth move under orthodontic
care.
The appointment when you get your appliances (braces, expanders,
etc.) usually takes from one to two hours. You'll then see us at
regular intervals four to eight weeks apart for an adjustment,
which takes 20 to 40 minutes. Our regular office hours are Monday
through Wednesday from 7:00 a.m. to 6:00 p.m. and
Thursday from 7:00 a.m. to 5:00 p.m. Patients are seen by appointment only.
We make every effort to be on time for our patients, and ask
that you extend the same courtesy to us. If you cannot keep an
appointment, please notify us immediately. Cancel only if it
is an emergency. It is difficult to reschedule you since most
appointments are made four to eight weeks in advance.
Cost
The cost of treatment depends on the severity of the patient's
problem. You will be able to discuss fees and payment options
before treatment begins. We have payment plans to suit different
budgets, including a no-down-payment option. We participate with
most insurance plans and file the paperwork necessary for reimbursement
from these plans. We work hard to make orthodontics affordable.
Fees
In an effort to keep orthodontic fees down while maintaining
the highest level of professional care, we have established this
financial policy:
- If full payment is made at the onset of treatment, we will
offer a fee discount. (If you have insurance, we will offer a
discount for payment of your portion of the fee that will not
be covered by insurance.)
- To fit your individual needs, financial arrangements can be
made to extend your payments over a period of months.
- For your convenience, we accept payment by Visa, MasterCard,
Discover and debit cards.
- In cases of serious delinquency, treatment will be discontinued,
although we will make every effort to accommodate patients with
temporary difficulties.
Insurance
If you have insurance, we will help you to determine the coverage you have available.
Professional care is provided to you, our patient, and not to an insurance company.
Thus, the insurance company is responsible to the patient and the patient is
responsible to the doctor. We will help in every way we can in filing your claim
and handling insurance questions from our office on your behalf.
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